AI Agency for Austria & the DACH Region

From AI strategy to production-ready solutions, for mid-sized companies in Austria, Germany and Switzerland.

In short

Soneo is an AI agency for mid-sized companies across Austria and the wider DACH region. We combine strategy, development and operations: from selecting the right use cases through RAG systems and LLM integration to process automation, GDPR- and AI-Act-compliant. Projects start at 4,000 €, with the first proof of concept ready in about two weeks.

What does an AI agency do?

An AI agency supports companies end to end in putting artificial intelligence to work: strategy, use-case selection, development, integration and operations. Soneo covers that chain from a single source, focused on solutions that pay off rather than technology for its own sake, and matched to how mid-sized companies in the DACH region actually operate.

That is what separates an AI agency from a classic digital agency: the bottleneck is rarely the interface. It is the data, and the question of which process is worth automating at all. So every project starts with requirements analysis and a data assessment, not with picking a technology.

  • AI Engineering: building custom AI solutions and taking them into production, entirely in-house.
  • Data Management: assessing, preparing and structuring data so an AI application can stand on it.
  • Workshops: enabling your team to use AI day to day instead of building permanent dependency on outside help.

AI agency or build your own team?

Building an in-house AI team is expensive and slow, and specialists are scarce. An agency brings experience from many projects immediately, avoids the common mistakes and delivers first results faster.

Weigh the two against each other: finding, hiring and onboarding an experienced AI engineer realistically takes months. In that same window, an agency has a first solution running in production. Your own staff pays off once AI permanently carries several processes.

Often the combination is ideal: we deliver and enable your team in parallel, so you become more independent over time.

What does working together cost?

The intro call is free. Projects start from €4,000, and we deliver the first proof of concept in about two weeks. That way you see the value before investing further.

Three factors drive the price: the scope of the use case, the state of your data, and how deeply the solution has to integrate with existing systems. You get an estimate of effort and benefit up front, not after the analysis phase.

  • Project-based: fixed scope, fixed commitment. Suits a clearly scoped first use case.
  • Retainer: a monthly allocation for ongoing development and support as the solution grows.
  • Subscription or managed service: a monthly fee for an operated AI solution including maintenance.

How does the collaboration work?

In four steps, with a decision point after each one. That keeps the risk small and makes results visible early.

  • Analysis: together we identify the routine tasks and processes where AI makes a measurable difference.
  • Proof of concept: a scoped test shows within about two weeks that the solution works on your data.
  • Implementation: once the test succeeds, we build it out and integrate it with your existing systems.
  • Operations and improvement: monitoring, maintenance and regular development so the solution keeps working.

Which technologies does Soneo use?

The choice follows the use case, not the trend. In practice it comes down to four building blocks: RAG systems that ground answers in your own documents; LLM integration into existing applications; AI agents that handle multi-step workflows; and plain process automation wherever no language model is needed at all.

For hosting, EU cloud is the default and on-premise is available on request. Most mid-sized use cases are well served by a scalable EU cloud setup with no AI infrastructure of your own. On-premise becomes relevant when there are hard requirements for it. Both GDPR- and AI-Act-compliant.

Which companies & industries?

We work with mid-sized companies across industries, with particular experience in mechanical engineering, engineering functions, HR and data-heavy processes. What matters is not the industry but a clearly scoped use case with usable data and a measurable goal.

Delivered projects back that up: special-purpose machinery, e-commerce, manufacturing, human resources, and tourism and health. What those cases share is not a sector but a process with a lot of manual repetition and data that already exists.

How do we enable your team?

Tools change nothing if the team does not use them. So hands-on workshops are part of the offering, either alongside a project or as an entry point before anything gets built.

  • Successful AI adoption in your company: one day, up to 12 participants, strategic focus.
  • Working faster with Microsoft CoPilot: four hours, up to 8 participants, hands-on at the desk.
  • The best AI tools for companies: one day, up to 15 participants, tool comparison and use cases.
  • Custom workshops: duration, group size and content to fit.

Why an AI agency from Austria?

Soneo works across Austria, Germany and Switzerland, remotely and on site. For DACH mid-market companies that brings three practical advantages: the same time zone and language in project meetings, a legal framework without third-country transfers of personal data, and people who know the mid-market from more than studies. Companies in the greater Vienna area have a dedicated page covering on-site collaboration.

Proven in delivered projects

All case studies

Data-driven instead of gut feeling

Elferspot · E-commerce

System breaks made visible

Lagerhaus · Retail · Franchise

Hours → minutes

consus compass · HR · Consulting

We implemented an AI tool for our web shop together with soneo and have had very positive experiences. The team is motivated and understood our needs well. Recommended!

Markus Klimesch · Founder, Elferspot Media GmbH

Ready for the next step?

Discover how our AI solutions can transform your company. Contact us for a non-binding consultation.

Frequently Asked Questions

Answers about working with an AI agency in the DACH region

The intro call is free. Projects start from €4,000 and the first proof of concept is ready in about two weeks. Billing is project-based, via retainer or by subscription, with a transparent estimate up front.

An agency delivers immediate experience and faster results without lengthy hiring. We implement and enable your team in parallel so you become more independent over time.

Yes. We serve clients across Austria, Germany and Switzerland, remotely and on site. The company is based in Austria, so projects run without third-country transfers of personal data.

Usually within a few weeks via a clearly scoped use case and a proof of concept, before we move to integration and operation.

Yes. We work GDPR- and AI-Act-compliant, with EU hosting by default and on-premise on request.

From €4,000 you can deliver a clearly scoped use case as a proof of concept, usually in about two weeks. Whether that is enough for your case is what the free intro call is for.

That is the normal situation, not a blocker. Assessing, cleaning and structuring data is its own project step. Only after that does it become clear which use case will hold up.