soneo

AI Process Automation for SMEs

Automate recurring tasks, less manual work, fewer errors, more time for value creation.

In short

AI process automation combines artificial intelligence with your workflows to take over recurring, rule-based or document-heavy tasks. Soneo from Vienna identifies the most worthwhile processes and automates them end-to-end, from analysis through implementation to operation, GDPR- and AI-Act-compliant.

What is AI process automation?

AI process automation goes beyond classic automation with fixed rules: AI understands language, documents and context and can therefore take over unstructured, previously manual tasks, such as classifying emails, extracting data from documents or answering requests. The result: faster turnaround times and relieved staff.

Which processes can be automated?

Good candidates are recurring, rule- or document-based workflows with a sufficient data basis: invoice and document processing, email and request triage, data extraction from PDFs, reporting, master-data maintenance or knowledge search. We assess effort and value per process before starting.

What does implementation cost?

The intro call is free. A first automated process (MVP) is often live in 2–6 weeks. We work project-based or as an ongoing service and provide a transparent effort-value estimate upfront, including expected time savings.

Real-world examples from SMEs

Typical examples: automatic extraction of data from technical documents and standards, AI-assisted answering of recurring customer requests, pre-qualification of applications in HR, or automated preparation of reports. What they share: clearly measurable time or quality gains.

How is it implemented?

We start with a process analysis and prioritise by impact. This is followed by a proof of concept for the first process, then integration into your systems and operation with monitoring. This lets you scale automation step by step and with low risk.

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Frequently Asked Questions

Answers about AI-assisted process automation

The intro call is free. A first automated process is often live in 2–6 weeks. We work project-based or as an ongoing service, with a transparent effort-value estimate upfront.

Recurring, rule- or document-based workflows with sufficient data, e.g. document processing, request triage, data extraction or reporting.

Classic automation follows fixed rules. AI understands language, documents and context and therefore also handles unstructured, previously manual tasks.

Usually within a few weeks via a first automated process (MVP), before we add further workflows.

Yes. We work GDPR- and AI-Act-compliant, with EU hosting by default and on-premise on request; access can be controlled via role-based permissions.